Travel Insurance Customer Retention & Revenue Analytics

End-to-end Azure SQL, Python, Data Engineering and Power  BI solution delivering customer retention, churn analytics and revenue  optimisation insights.

🔗 https://github.com/SGSAMY/azure-sql-python-powerbi-travel-insurance-analytics

Customer Segmentation & Next Best Action Model 

Developed a customer segmentation and next-best-action model using customer profiling and prioritisation to support targeted marketing campaigns.
GitHub: https://github.com/SGSAMY/Customer-Segmentation-Next-Best-Action 

Campaign Conversion Prediction Model

Built a Python and Scikit-learn machine learning model for customer campaign conversion prediction and outbound marketing optimisation.
GitHub: https://github.com/SGSAMY/Campaign-Conversion-Prediction-Model 

Customer Churn Risk Model

  Developed a customer churn risk analytics model using customer engagement indicators to identify at-risk customers and support retention-focused marketing strategies.
GitHub: https://github.com/SGSAMY/Customer-Churn-Risk-Model

Insurance Performance & Claims Analytics Dashboard

  Designed an executive Power BI dashboard for insurance performance monitoring, claims analytics, KPI reporting, decomposition analysis, and operational business insights.

GitHub: https://github.com/SGSAMY/Insurance-Performance-Claims-Analytics-PowerBI-Dashboard

Sales Conversion Analytics Dashboard

   Developed an interactive Power BI dashboard for sales conversion analysis, KPI reporting, funnel analytics, forecasting, and business performance tracking.

GitHub: https://github.com/SGSAMY/Sales-Conversion-PowerBI-dashboard